Please read these Terms & Conditions carefully before accessing or using the aon338 platform. Your continued use of our services constitutes full acceptance of these terms.
Important Notice: These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "Member", "You") and aon338 ("Company", "Platform", "We", "Us"). By creating an account, depositing funds, or placing any wager on aon338, you acknowledge that you have read, understood, and agreed to be bound by every provision contained herein. If you do not agree, you must immediately discontinue use of the platform.
For the purposes of this Agreement, the following terms shall carry the meanings set out below unless context requires otherwise.
| Term | Meaning |
|---|---|
| "Platform" | The aon338 website accessible at https://aon338.cam and all associated subdomains, mobile interfaces, and applications operated by the Company. |
| "Account" | The individual registered member account created by a Player on the Platform, including the associated wallet balance, transaction history, and personal details. |
| "Player" / "Member" | Any natural person who has successfully completed the registration and identity verification process on the Platform and is authorised to place wagers. |
| "Funds" / "Balance" | Real-money amounts held within a Player's Account, denominated in Indonesian Rupiah (IDR / Rp), which may be used to place wagers or requested for withdrawal. |
| "Bonus Funds" | Non-cashable promotional credits allocated to a Player's Account subject to wagering requirements. Bonus Funds are distinct from real-money balances until wagering requirements are fulfilled. |
| "KYC" | Know Your Customer — the identity and age verification process mandated by aon338 prior to processing the first withdrawal, or at any time the Company deems necessary. |
| "Wager" | Any bet, stake, or play placed by a Player on any game, event, or market offered through the Platform. |
| "Services" | All gaming products, financial transaction services, customer support functions, and promotional programmes offered by aon338 through the Platform. |
The aon338 Platform is strictly intended for adults. You must be at least 21 years of age to register an account, deposit funds, or place any wager. This requirement applies regardless of the age of majority under any other applicable law. By registering, you warrant and represent that you are 21 years of age or older.
aon338 reserves the right to request proof of age at any time and to immediately suspend or permanently close any account where it has reasonable grounds to suspect the account holder is under 21. Any winnings accumulated by an underage player shall be forfeited.
The Platform is primarily designed to serve players resident in Indonesia, including but not limited to residents of Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and all other Indonesian provinces. You represent that access to and use of online gaming services is not prohibited under the laws applicable to your jurisdiction of residence. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
The following categories of persons are not eligible to register or maintain an account on aon338:
21+ Mandatory: aon338 enforces a strict minimum age of 21. Underage gambling is illegal and harmful. If you are aware of a minor attempting to access this Platform, please contact our support team immediately at [email protected].
Each Player is permitted to hold only one (1) active Account on aon338. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or IP addresses — is strictly prohibited. Duplicate accounts will be closed and any associated balances or winnings will be forfeited without notice.
During registration, you are required to provide accurate, current, and complete personal information including your full legal name, date of birth, email address, phone number, and Indonesian bank account details. You must promptly update your account information if any details change. aon338 shall not be liable for any loss arising from inaccurate information provided by you.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify aon338 immediately upon discovering any unauthorised access to or use of your account. aon338 shall not be liable for any loss arising from unauthorised account access resulting from your failure to safeguard your credentials.
Prior to processing your first withdrawal, or at any time determined necessary by the Company, aon338 will conduct a KYC verification process. You will be required to submit one or more of the following documents:
Failure to complete KYC verification within the period requested by aon338 may result in suspension of withdrawal rights or account closure at the Company's sole discretion.
aon338 accepts deposits and processes withdrawals in Indonesian Rupiah (IDR) via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Available methods may vary based on your account status and applicable processing windows.
The minimum deposit amount is Rp 50.000. The minimum withdrawal amount is Rp 100.000. Maximum transaction limits vary by payment method and account tier. Current limits are displayed in your account dashboard and may be updated by aon338 at any time with prior notice.
Deposits are processed instantly upon confirmation from the payment provider. aon338 does not charge deposit fees; however, your bank or e-wallet provider may apply their own transfer charges. Players are responsible for any such third-party fees.
Withdrawal requests are subject to account verification and the fulfilment of any applicable wagering requirements. Processing times are as follows:
Withdraw als requested outside of standard hours may take longer. aon338 reserves the right to conduct additional verification checks before releasing any withdrawal, particularly for large amounts or unusual transaction patterns.
Withdrawals must be directed to the same payment method and account used for the most recent deposit. aon338 does not transfer winnings to third-party accounts, accounts in names other than the registered Player, or payment methods not previously linked to your account. This policy is in place to prevent fraud and money laundering.
Currency Notice: All balances, wagers, wins, and transaction amounts on aon338 are denominated exclusively in Indonesian Rupiah (IDR). aon338 does not operate multi-currency accounts. Any conversion from a foreign currency prior to deposit is the Player's sole responsibility and cost.
aon338 may offer welcome bonuses, reload bonuses, cashback programmes, free spins, referral rewards, and seasonal promotions to eligible Players. Each promotion is governed by its own specific terms, which will be published at the time of the offer. In all cases where specific terms conflict with these general Terms & Conditions, the specific promotion terms shall prevail.
Unless explicitly stated otherwise, all bonuses are subject to a minimum wagering requirement before any associated winnings may be withdrawn. Wagering requirements, the eligible games, and the time window for completion will be detailed in each promotion's specific terms. Failure to meet wagering requirements within the specified period will result in the automatic cancellation of the bonus and any associated winnings.
aon338 maintains a zero-tolerance policy toward bonus abuse. The following activities constitute bonus abuse and will result in immediate account suspension and forfeiture of all bonuses and related winnings:
aon338 periodically offers promotions tied to Indonesian cultural events and public holidays, including Idul Fitri, Ramadhan, Indonesian Independence Day (17 August), Chinese New Year (Imlek), Nyepi, and other calendar events. These promotions are subject to limited availability and are governed by their own specific terms published at the time of each promotion.
All games available on the aon338 platform — including slots from providers such as Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft; live dealer tables from Evolution Gaming and Pragmatic Play Live; togel (Indonesia's traditional numbers lottery) draws; and sports betting markets covering BRI Liga 1, EPL, La Liga, and other competitions — operate under certified Random Number Generator (RNG) technology or are streamed live from licensed studios. Game outcomes are determined entirely by certified random processes and are not influenced by the Company.
All wagers are settled in accordance with the official rules of the relevant game or sports event. In the event of a discrepancy between the result displayed on the Platform and the official result confirmed by the relevant governing body, the official result shall prevail. aon338 reserves the right to void, reverse, or re-settle any wager in the event of a technical error, data feed failure, or manifest error in the odds or game outcome.
In the event of a network disconnection during an active game round, aon338's system will record the last valid state of the game. Upon reconnection, the game will resume or be settled from that recorded state. aon338 is not responsible for losses arising from Player-side network failures, device malfunctions, or internet service interruptions.
aon338 reserves the right to void any wager placed at clearly erroneous odds or under obviously incorrect game conditions resulting from a technical glitch, data error, or human mistake. In such cases, the staked amount will be returned to the Player's account. No claim for winnings based on manifest error will be entertained.
The following conduct is strictly prohibited on the aon338 Platform. Violation of any prohibition below may result in immediate account suspension, permanent closure, and forfeiture of all account balances and pending withdrawals:
All content on the aon338 Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of aon338 or its licensed third-party providers. No part of the Platform may be reproduced, distributed, modified, published, or commercially exploited without the prior written consent of aon338.
Game content and studio assets remain the intellectual property of their respective providers (e.g., Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe). Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only.
The collection, storage, and use of your personal data by aon338 is governed by our Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference. By registering on aon338, you consent to the data practices described in the Privacy Policy. We encourage you to read that document carefully.
aon338 employs 256-bit SSL encryption across all data transmissions between your device and our servers. Your financial data, including bank account numbers and e-wallet details, is stored in encrypted form and is never shared with unauthorised third parties.
To the fullest extent permitted by applicable law, aon338 and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for:
In no event shall aon338's total aggregate liability to any Player exceed the total amount deposited by that Player in the twelve (12) months preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis. aon338 makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors or harmful components.
aon338 reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, without prior notice, where it has reasonable grounds to believe that a Player has breached any provision of this Agreement, engaged in fraudulent activity, or poses a risk to the integrity of the Platform or the safety of other Players.
A Player may request voluntary account closure at any time by contacting the aon338 support team. Upon processing a voluntary closure request, any remaining real-money balance (excluding non-qualifying bonus funds) will be returned to the Player via the registered withdrawal method, subject to the completion of any pending KYC verification and the absence of active wagering requirement obligations.
Players who wish to take a break from gaming for responsible gaming reasons may request a self-exclusion period of 1 month, 3 months, 6 months, or permanent exclusion. Self-exclusion requests are processed within 24 hours. For full details on self-exclusion and other responsible gaming tools, please review our Responsible Gaming page.
This Agreement and any dispute arising from or in connection with your use of the aon338 Platform shall be interpreted in accordance with internationally recognised principles of online gaming law. aon338 operates under an internationally issued gaming licence and adheres to globally recognised standards for player protection, anti-money laundering compliance, and responsible gaming.
Any unresolved dispute between a Player and aon338 shall first be referred to aon338's internal dispute resolution team, which will endeavour to resolve the matter within fourteen (14) calendar days of receipt of a written complaint submitted to [email protected]. If the dispute cannot be resolved internally, the parties agree to refer the matter to binding arbitration under the rules of an internationally recognised arbitration body.
aon338 reserves the right to amend, update, or replace any provision of these Terms & Conditions at any time. Material changes will be communicated to registered Players via email or a prominent notice on the Platform at least seven (7) days prior to the effective date of the change. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated terms.
It is your responsibility to review these Terms & Conditions periodically. The date of the most recent revision is displayed at the top of this page. If you do not agree with any amendment, you must cease use of the Platform and may request account closure in accordance with Clause 11.2 above.
For questions, complaints, or clarifications regarding these Terms & Conditions, you may contact the aon338 support team through the following channel:
Email Support: [email protected]
Our support team is available 24 hours a day, 7 days a week, and includes native Indonesian-speaking agents. We aim to respond to all written enquiries within 3 business hours. Response times may vary during peak periods such as Idul Fitri and other major Indonesian public holidays.
These Terms & Conditions are designed to protect both you and the integrity of the Platform. Here is a summary of the core safeguards in place for every aon338 member.
Our one-account-per-player policy ensures a level playing field for every member. Duplicate accounts are detected and closed, protecting honest players from those who might otherwise exploit multiple registrations.
Every financial transaction on aon338 is protected by 256-bit SSL encryption. Deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other local channels are processed through verified, secure payment gateways.
All RNG-based games and live dealer tables operate under certified fair-play standards. Outcomes are determined by independent random processes — the Company has no ability to influence game results in favour of any party.
Every promotion on aon338 is accompanied by clearly stated wagering requirements, eligible games, and expiry windows. We do not bury conditions in fine print — you always know exactly what is required before claiming any bonus.
Our commitment to player wellbeing is written directly into these Terms. Self-exclusion, deposit limits, and session caps are available to every member. Visit our Responsible Gaming page for full details.
Any concern or complaint is handled by our dedicated support team, available around the clock including Indonesian-speaking agents. We commit to acknowledging all written complaints within 3 hours and resolving them within 14 days.
Our support team is available 24/7 to clarify any aspect of our Terms & Conditions. You can also explore our FAQ for quick answers to the most common questions.